Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
188/286
Calibration Failed Ribbon Sensor Failed (Fault 1105)
Possible Cause Action Notes
1 Ribbon
Ö
Check that the ribbon path is
correct and the Controller is
configured
Ö
Outside wound ribbons cannot be used.
The ribbon may have broken or been incorrectly
fitted e.g. path wrong and/or supply / waste the
wrong way round)
TTR Page 33
2 Cassette
Ö
Check the handing is correct
Check the Ribbon Control
Sensor Slide moves freely
Check the Ribbon Core is not
slipping.
Try a known working Cassette
Ö
Ribbon Core slipping – check the spools do not
move within the ribbon core
With Printer removed from host machine remove
the Side Cover and check Movement Roller rotates
freely and the magnet does not contact the Hall
Effect Housing.
Re-handing the Cassette Page
235
Repl
acing the Movement Roller Assembly Page
228
3 Movement roller
Ö
Check the operation of the
Ribbon Movement Roller
Ö
Replacing the movement roller Page xx
4
Movement
sensor
Ö
Check the operation of the
Ribbon Movement Sensor
Replace the Ribbon Movement
Sensor
Ö
Observe the output of the Ribbon Control Sensor
in the Engineering/Diagnostics/Internal Menu
Replacing the Movement Sensor Page
220
5 Printer
Ö
Replace the Printer PCB or
replace the Printer
Ö
Replacing the Printer PCB Page 226
Repl
acing the Printer: Refer to User Manual
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