Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
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How to Achieve a Good Print
Normal Speed
Normal speed is 50-600mm/s
Start with the Printer set to the default settings and the air pressure at 3.5 bar
Print at application speed
If the print quality is unacceptable try the following:
o Move the Printhead to 2mm before the centerline of the roller. Page 90
o If the print speed is high and the leading edge of the characters is poor
raise the Cont 4 setting towards 99%
o If the print speed is high and the body of the characters is poor raise the
Cont 5 setting towards 100%
o Raise the darkness in steps up to a maximum of 120%
Remember: The higher the darkness and the higher the air pressure the shorter the
Printhead life.
Low Speed
Low speed is below 50mm/s.
• Switch the encoder to High Resolution mode. Calibrate the encoder as shown on
Page 85
• Start with the Printer set to the default settings and the air pressure at 3.5 bar
• Print at application speed
• If the print quality is still unacceptable, try the following:
o Move the Printhead to 2mm after the centerline of the roller. This is opposite
to the requirement for normal speed printing. Page 90
• Print at the Application Speed
• If the print quality is still unacceptable, try the following:
o Reduce the air pressure to 2 bar
Note: At low speeds, increasing the Darkness beyond 120% will have little effect on print
quality. It will increase the likelihood of the ribbon breaking and premature Printhead
failure.
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