Troubleshooting Guide 
 
 
SmartDate X40  BFSE Version 1.0 Feb 2011
183/286 
 
 
Clock Losing or Gaining Time 
 
Possible Cause    Action    Notes 
1 External 
Ö 
Check there is nothing external 
to the SmartDate X40 is 
changing the SmartDate X40. 
Ö
The clock in the SmartDate X40 can be changed 
via Comms commands (e.g. DCP). 
CoLOS Enterprise can change the time. 
 
Application Troubleshooting Page 
144 
2 
SmartDate X40 
Controller 
Ö 
Replace the Controller PCB or 
the Controller 
Ö
Replacing the Controller PCB Page 
228 
Repl
acing the Controller: User Manual