Dover markem-imaje SmartDate X40 - Not Calibrating

Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
186/286
Not Calibrating
Possible Cause Action Notes
1 Fault / Warning
Ö
Check/clear faults or warnings
on the Controller
Ö
Firmware faults Page 133
F
irmware warnings Page 137
Calibration failed initial tension (Fault 1104)
Page
187
Cali
bration failed Ribbon Sensor failed (Fault
1105) 187
Cali
bration Diameter out of range (Fault 1106)
Page 189
Cali
bration failed initial tension (Fault 1107)
Page
190
2 Ribbon
Ö
Check that the ribbon path is
correct and the Controller is
configured correctly
Ö
Outside wound ribbon can not be used
TTR Page
33
3 Handing
Ö
Make sure the Printer and
Cassette are the same hand.
Ö
If the Cassette needs to be re-handed, make
sure it is webbed correctly afterwards
Re-handing Page 235
4 Printer
Ö
Replace the Printer PCB or
replace the Printer
Ö
Replacing the Printer PCB Page 226
Repl
acing the Printer Refer to Users Manual
5 Controller
Ö
Replace the Controller PCB or
replace the Controller.
Ö
Replacing the Controller PCB Page
228
Replacing the Controller Refer to the User
Manual