Dover markem-imaje SmartDate X40 - Encoder Failure

Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
175/286
Encoder Failure
Possible Cause Action Notes
1 Fault / Warning
Ö
Check/clear faults or warnings on
the Controller
Ö
Firmware faults Page 133
F
irmware warnings Page 137
2 Installation
Ö
Check that the encoder is
installed and correctly configured
Ö
The speed will be displayed as a negative value if
the encoder direction is set incorrectly
A speed profile can be used to check the speed
/encoder input.
Encoder installation Page
57
Speed profile Page 37
3 Maintenance
Ö
Check that there is no dirt or
foreign bodies preventing the
encoder from working correctly
Ö
If the application is such that there is a risk of
produce or foreign bodies falling onto and stopping
the encoder from working, it may be worth
considering the ‘encoder failure detection’ option.
Encoder failure detection: Operator Manual
Section 6
4 Encoder
Ö
Check for physical damage to the
encoder and interface cable.
Check that the encoder is within
specification
Ö
Encoder Page 57
5 Printer
Ö
Replace the Printer PCB or
replace the Printer
Ö
Replacing the Printer PCB Page 226
Repl
acing the Printer: Refer to User Manual
6 Controller
Ö
Replace the Controller PCB or
replace the Controller
Ö
Replacing the Controller PCB Page
228
Repl
acing the Controller: Refer to the User
Manual
7 Interface cable
Ö
Check the condition of the
interface cable