Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
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Warnings
A warning is:
• Something that may prevent printing soon
• Something is wrong with the process but will not stop the SmartDate X40 printing
Any faults take precedence over warnings on the user interface display. The warning
output will indicate ‘warning’ whenever a warning is active. The fault output will continue to
indicate ‘no fault’ when there are warnings but no faults.
ID Warning Description and action to clear
System Warnings
2000
Printhead
clean required
Remove Cassette, clean Printhead. Re-insert Cassette to clear
warning
2001 Clock problem
System clock has been reset to a default value. Adjust the system
date and time
2003
Printer
command
failed
Incorrect sequence of manual control actions
2004
Printhead
Damage
Detected
Pixels along the Printhead are damaged. Check the image
quality and replace the head if necessary
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