Troubleshooting Guide 
 
 
SmartDate X40  BFSE Version 1.0 Feb 2011
169/286 
 
 
Not Going in to Producing 
 
 Possible Cause  Action   Notes 
1  No job selected 
Ö 
Check a job has been selected     
2 Fault condition 
Ö 
Clear any displayed faults 
Ö
Firmware faults Page 133 
3 
External fault 
input 
Ö 
If not using flexio mapping, check 
mapping is not enabled 
Check external input is working 
Ö
Check for triggered actions (numbers 14 to18), in 
the flex IO map 
Configuring Flexi IO Page 121 
4 Faulty keypad 
Ö 
Check keyboard function 
Ö
Replacing the display (Next Rev) 
5 Controller 
Ö 
Replace the Controller PCB or 
replace the Controller 
Ö
Replacing the Controller PCB Page 228 
Repl
acing the Controller: Refer to the User Manual