Troubleshooting
Operating Instructions 650-10 - 03.0 - 08/2016 147
2302 Error Z-axis stepper motor:
• Stepper motor not moving
fr
eely or blocked
• Encoder cable not connec-
ted or defective
• Stepper motor cable not
connected or defective
• Encoder defective
• Stepper motor defective
• Remove the cause of the
stif
f movement or blockage
• Check the encoder cable
and rep
lace, if necessary
• Replace the encoder
If the stepper motor is not
supplied w
ith current:
• Check the stepper motor
cable and
replace,
if necessary
• Replace the stepper motor
2303 Error Z-axis stepper motor step
l
osses:
• Stiff mechanical movement
or
blockage
• Remove the cause of the
sti
ff mechanical movement
or blockage
2321 Error Z-axis stepper motor:
• Encoder plug (Sub-D,
9-pin) not connected or
def
ective
• Encoder defective
• Check the connection of
the encoder cable and
replace
, if necessary
2322 Information Magnet wheel search
time
out
• Check connection cables
• Check stepper motor for
sti
ff movement
2330 Error Z-axis stepper motor not res-
ponding
• Perform a software update
• Replace the control
2352 Error Z-axis stepper motor
overcurre
nt
• Replace the stepper motor
2353 Error Excess voltage • Check the mains voltage
2355 Error Z-axis stepper motor
overload (I²T):
• Stepper motor not moving
fr
eely or blocked
• Stepper motor defective
• Controller defective
• Remove the blockage or
the cause
of the stiff
movement
• Replace the stepper motor
• Replace the control
2356 Error Z-axis stepper motor:
• Stepper motor not moving
fr
eely
• Stepper motor defective
• Controller defective
• Correct the cause of not
moving fr
eely
• Replace the stepper motor
• Replace the control
Code Type Possible causes Remedial action