Troubleshooting
Operating Instructions 650-10 - 03.0 - 08/2016148
2362 Error Z-axis stepper motor
disturbance (IDMA auto
incre
ment)
• Switch the machine off and
on again
2371 Error Watchdog • Switch the machine off and
on again
• Perform a software update
• Contact customer service
2372 Error Stepper motor overvoltage:
• Stepper motor card
def
ective
• Replace the control
2373 Error Z-axis stepper motor error • Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impedance
to PE)
• Replace the encoder
• Replace the stepper motor
• Replace the control
2374 Error Software error • Perform reset
• Perform a software update
• Contact customer service
2375 Error Magnet wheel search • Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impedance
to PE)
• Replace the encoder
• Replace the stepper motor
• Replace the control
2377 Error Stepper motor overload (I²T) • Remove the cause of the
stif
f movement or blockage
• Replace the stepper motor
• Replace the control
2378 Error Encoder error • Check the connection of
the encoder cable and
replace
, if necessary
• Replace the control
2379 Error Current sensor:
• Stepper motor card
def
ective
• Controller defective
• Replace the control
Code Type Possible causes Remedial action