Troubleshooting
Service Instructions 869-M PREMIUM - 00.0 - 07/2018 163
4460 Warning OP7000 connection lost • Check connection
to OP7000
• Replace OP7000
• Replace control
5001 Information Incorrect class • Change class
• Perform reset
5002 Information Incorrect class or machine ID
connection error
• Change class
• Perform reset
5003 Information Data version is too old • Perform reset
5004 Information Checksum is incorrect • Perform reset
6360 Information No valid data on external EEprom • Update software, internal
data structures are not
compatible with the external
data storage device
6361 Information No external EEprom connected • Connect machine ID
6362 Information No valid data on internal EEprom • Check machine ID
connection
• Switch off the control, wait
until the LEDs have gone
out, and then switch on the
control again
• Update software, the internal
data structures are not
compatible with the external
data storage device
6363 Information No valid data on the internal and
external EEprom (only
emergency operating features).
• Check machine ID
connection
• Switch off the control, wait
until the LEDs have gone
out, and then switch on the
control again
• Update software, the
software version is not
compatible with the internal
data storage device
6364 Information No valid data on internal EEprom
and external EEprom not
connected
• Check machine ID
connection
• Switch off the control, wait
until the LEDs have gone
out, and then switch on the
control again
• Update software, internal
data structures are not
compatible with the external
data storage device
6365 Information Internal EEprom defective • Replace control
6366 Information Internal EEprom defective and
external data not valid (only
emergency operating features)
• Replace control
6367 Information Internal EEprom defective and
external EEprom not connected
• Replace control
Code Type Meaning Remedial action
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