402 Troubleshooting
The printer driver or printer that you need to use
does not appear in the Printer Setup Utility (Mac
OS 10.3.x), Print Center (Mac OS 10.2.x), or
Chooser (Mac OS 9)
An incorrect printer driver is
selected.
Make sure that the PostScript printer driver
that you are using to print is selected.
For Mac OS 9 users only
The Unlimited Downloadable
Fonts check box on the PostScript
Options setup option page in the
Page Setup dialog box is
selected.
Clear the Unlimited Downloadable Fonts
check box.
The Emulation menu in the
printer’s Control Panel is set to a
mode other than Auto or PS3 for
the interface that you are using.
Change the mode setting to either Auto or
PS3.
Cause What to do
QuickDraw GX is in use (Mac OS
9).
This printer’s driver does not support
QuickDraw GX. Disable QuickDraw GX.
The printer name has been
changed.
Ask the network administrator for details,
then select the appropriate printer name.
The AppleTalk zone setting is
incorrect.
Open the Printer Setup Utility (Mac OS
10.3.x), Print Center (Mac OS 10.2.x), or
Chooser (Mac OS 9), then select the
AppleTalk zone that the printer is
connected to.
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