Franke Kaffeemaschinen AG
TD-100356.doc 4 / 32
Structure of Franke Service Animation
Franke Service Animation is used exclusively with the coffee machine types Saphira and Flair.
It makes it possible to read data (device number, device configurations, service history and
more) from the Saphira and Flair and to copy data to the Saphira or Flair. Diagnosis documents
are then generated from this data.
All steps and options for creating diagnosis documents are explained and illustrated below.
Starting Franke Service Animation
Starting Franke Service Animation via the Start menu.
Important: Before you start up the customer card software, you have to quit Franke Service
Animation.