Error Code
415
Problem Solving
13
016-454
[Cause] Unable to retrieve the IP address from DNS.
[Remedy] Confirm the DNS configuration and IP address retrieve setting.
Refer to "Protocol Settings" (P.166).
016-455
[Cause] Connection to the SNTP server timed out.
[Remedy] Confirm the network cable connection and the IP address of the
SNTP server are correct.
Refer to"Machine Clock/Timers" (P.135).
016-456
[Cause] Received a message from the SNTP server stating that the
server is not synchronized with the standard time source.
[Remedy] Confirm the SNTP server settings.
Refer to"Machine Clock/Timers" (P.135).
016-500
016-501
016-502
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the
same message is displayed again, contact our Customer
Support Center.
016-503
[Cause] Unable to resolve the SMTP server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the SMTP
server settings are correct. Also, confirm whether the DNS server
settings are correct.
016-504
[Cause] Unable to resolve the POP3 server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the POP3
server settings are correct. Also, confirm whether the DNS server
settings are correct.
016-505
[Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user name
and password used on the POP3 server are correct.
016-513
[Cause] An error occurred in connecting to the SMTP server.
[Remedy] The SMTP server or network may be overloaded. Wait for a
while, and then execute the operation again.
016-514
[Cause] An error occurred during processing of an XPS document.
[Remedy] If an error occurred while printing from a driver which supports
XPS, print from the application using another print driver (PCL,
etc.).
If an error occurred while direct printing an XPS document (such
as ContentsBridge Utility, E-mail, and Media Print - Text), print
using the print driver (PCL, etc.) from XPS Document Viewer.
016-515
[Cause] There was insufficient memory during processing of an XPS
document.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [Standard]
z
Increase the amount of memory
z
Print using the print driver (PCL, etc.) from XPS Document
Viewer.
For more information on [Image Options], refer to the help of the print driver.
Error Code Cause and Remedy
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