13 Problem Solving
416
Problem Solving
13
016-516
[Cause] The Print Ticket included in the XPS document includes an invalid
description or a print setting not supported by the machine.
[Remedy] Check whether there is a problem with the method of using the
application that sent the print job, or with the content of the print
instruction.
If your application usage and print instruction are correct, check
with the application manufacturer that sent the print job for
operations of the application, not with Fuji Xerox.
If the error still is not resolved, contact our Customer Support
Center.
016-517
[Cause] There is an error in the content described in the PostScript file.
[Remedy] Print with the PostScript driver. Furthermore, modify
ProcessColorModel described in the PostScript file so that the
color mode does not change.
016-519
[Cause] The number of pages reached the maximum number of pages
specified, and the print job is terminated.
[Remedy] Have your system administrator change the maximum limit of
printable pages.
016-521
[Cause] The IC card reader is disconnected from the machine while
scanning the data with digital signature.
[Remedy] Switch off the machine power and connect the IC card reader,
and then switch on the machine power.
016-522
[Cause] LDAP server SSL authentication error. Unable to acquire an SSL
client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate. Set an
SSL client certificate on the machine.
016-523
[Cause] LDAP server SSL authentication error. The server certificate data
is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP server.
Register the root certificate for the LDAP server's SSL certificate
to the machine.
016-524
[Cause] LDAP server SSL authentication error. The server certificate will
expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You
can clear this error by selecting [Disabled] for [LDAP - SSL / TLS
Communication] under [SSL / TLS Settings] on the machine;
however, note that selecting this option does not ensure the
validity of the LDAP server.
016-525
[Cause] LDAP server SSL authentication error. The server certificate has
expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You
can clear this error by selecting [Disabled] for [LDAP - SSL / TLS
Communication] under [SSL / TLS Settings] on the machine;
however, note that selecting this option does not ensure the
validity of the LDAP server.
016-526
[Cause] LDAP server SSL authentication error. The server name does not
match the certificate.
[Remedy] Set the same LDAP server address to the machine and to the
SSL certificate of the LDAP server. You can clear this error by
selecting [Disabled] for [LDAP - SSL / TLS Communication] under
[SSL / TLS Settings] on the machine; however, note that selecting
this option does not ensure the validity of the LDAP server.
Error Code Cause and Remedy
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