13 Problem Solving
450
Problem Solving
13
026-721
[Cause] An error occurred while operating the Store to USB service.
[Remedy] Check the following conditions:
z
The USB memory device is inserted into the USB memory slot.
z
The USB memory device is accessible from your computer.
z
The unencrypted USB memory device is used.
026-722
[Cause] The USB memory device is not initialized.
[Remedy] Initialize the USB memory device on a computer with the
following file format, and then execute the operation again.
z
Supported file formats: FAT12, FAT16 (FAT), FAT32
Note • NTFS is not supported.
• A software-encrypted USB memory device is not supported.
If the error still is not resolved, contact our Customer Support
Center.
026-724
026-725
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Contact our Customer Support Center.
026-726
[Cause] The machine configuration information at a print job specification
does not match the actual machine configuration.
[Remedy] Modify the machine configuration information in the print driver
screen to match the actual machine configuration.
026-727
[Cause] Probable causes are as follows:
1) Unusable characters are included in the path name of the file
location.
2) The length of the path name of the file location (including
extension) exceeds the number of characters available.
[Remedy] Take one of the following measures:
1) Change the path name of the file location.
2) Set the path in the range of 1 to 255 bytes.
026-730
[Cause] The size of paper loaded in the specified tray is unknown.
[Remedy] Check whether the paper guides are correctly positioned in the
tray, and then try again.
027-400
[Cause] Communications with the machine failed.
[Remedy] If other messages are displayed, confirm their content. If the
control panel is being operated, terminate the operation. If remote
access is being executed, wait until it completes. If the error still is
not resolved, switch off the machine power, make sure that the
touch screen is blank, and then switch on the machine power.
If the problem persists, contact our Customer Support Center.
027-442
[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 1] for IPv6 on the machine,
or the IP address of IPv6 on the network device, to remove the
duplication of addresses.
027-443
[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 2] for IPv6 on the machine,
or the IP address of IPv6 on the network device, to remove the
duplication of addresses.
027-444
[Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 3] for IPv6 on the machine,
or the IP address of IPv6 on the network device, to remove the
duplication of addresses.
027-445
[Cause] IP address for IPv6 set manually is incorrect.
[Remedy] Set the IP address correctly.
Error Code Cause and Remedy
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