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E1 Series Servo Drive User Manual Troubleshooting And Maintenance
13-10 HIWIN MIKROSYSTEM CORP.
MD09UE01-1910
Alarm Number And
Alarm Name
Cause Confirmation Method Corrective Action
AL.510
Overspeed
The order of U, V and W
phases in the motor wiring
is incorrect.
Check the wiring of the
servo motor.
Check if the wiring is correct.
The command value
exceeds the maximum
velocity.
Check the command value.
Decrease the command value
or adjust the gain.
The motor velocity exceeds
the maximum velocity.
Monitor and check the
waveform of motor velocity.
Decrease the velocity
command input gain and
adjust the servo gain or
operating condition.
Servo drive malfunction N/A
It could be servo drive
malfunction, please replace
the servo drive.
AL.511
Encoder pulse output
overspeed
The encoder pulse output
frequency is too large and
exceeds the output
bandwidth of the servo
drive.
Check the output setting of
encoder pulse.
Decrease the setting of
encoder output resolution
(Pt281) or number of encoder
output pulses (Pt212).
The encoder pulse output
frequency exceeds the
output bandwidth of the
servo drive, since the motor
velocity is too high.
Check the output setting of
encoder pulse and motor
velocity.
Decrease the motor velocity.
AL.710
Overload
(instantaneous
maximum load)
AL.720
Overload
(continuous
maximum load)
The wiring of the motor is
poor or the signal of the
linear encoder is poor.
Check the wiring.
Check if the wirings of the
motor and linear encoder are
correct.
The motor motion exceeds
the overload detection
value.
Check the overload
detection value and motion
command.
Re-calculate and adjust the
load and operating condition.
Or select a new motor.
Overload occurs since the
motor cannot be operated
due to mechanical factor
(such as mechanical
interference).
Check the motion command
and motor velocity. Check if
the friction of the
mechanism is too large or
there is interference.
Improve the mechanism.
Decrease the load and adjust
the operating condition.
The resolution setting of the
encoder is incorrect.
Check the setting value of
encoder resolution.
Set the encoder resolution to a
proper value.
The phase sequence of the
motor is incorrect.
Check the phase sequence
of motor and the installation
direction of encoder.
Adjust the setting value of
Pt000 = t.X.
Servo drive malfunction N/A
It could be servo drive
malfunction, please replace
the servo drive.
AL.7A2
Power board
temperature error
The power board
overheats.
N/A
It could be servo drive
malfunction, please replace
the servo drive.
AL.800
Encoder data backup
error
An error occurs in the
encoder backup data.
N/A Initialize the absolute encoder.
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace
the motor.
AL.810
Encoder battery
undervoltage
The usage of encoder is not
correctly set.
Check if the encoder you
use is absolute type.
Check if Pt002 = t.
X

is
set according to the encoder in
use.
The battery of the absolute
encoder is abnormal.
Check if the battery voltage
is 5 V.
Replace the battery or encoder
cable.
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor

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