E1 Series Servo Drive User Manual Troubleshooting And Maintenance
HIWIN MIKROSYSTEM CORP. 13-11
Alarm Number And
Alarm Name
Cause Confirmation Method Corrective Action
malfunction, please replace
the motor.
AL.820
Encoder
communication error
The encoder
communication is interfered
or the encoder cable
disconnects.
interference source and the
encoder cable is correctly
connected or the
(1) Add ferrite ring or replace
the encoder cable.
(2) Check if the encoder cable
is correctly connected.
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace
Excellent Smart Cube
(ESC) malfunction
N/A
Power on again. If the alarm
occurs again, it could be ESC
malfunction, please replace
AL.830
Encoder data error
An error occurs while
reading the encoder data.
N/A
could be broken, please
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace
AL.840
Encoder
communication crc
error
Encoder communication
check (crc) error
interference source and the
encoder cable is correctly
connected or the
(1) Add ferrite ring or replace
the encoder cable.
(2) Check if the encoder cable
is correctly connected.
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace
AL.850
Encoder counting
error
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace
Servo drive malfunction N/A
Power on again. If the alarm
occurs again, it could be servo
drive malfunction, please
AL.860
Encoder data writing
error
Encoder parameter writing
error
interference source and the
encoder cable is correctly
connected or the
(1) Add ferrite ring or replace
the encoder cable.
(2) Check if the encoder cable
is correctly connected.
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace
AL.861
Motor overheating
Motor overheating N/A
(1) Re-calculate and adjust the
load and operating
condition. Or select a new
motor.
(2) Improve ambient
Encoder malfunction N/A
Power on again. If the alarm
occurs again, it could be motor
malfunction, please replace