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What to do if the status of pairs and/or logical paths is not displayed correctly in HP XP P9500?
Make sure that the correct CU image is selected. Check whether you selected correct items or options in Cnt Ac-J windows, such as the DKC Operation window, the Pair Operation window, and the Display Filter dialog box.
What happens to HP XP P9500 Software Cnt Ac-J Z pairs during a planned power outage?
During a planned power outage to the primary system, the Cnt Ac-J Z pairs are temporarily suspended. No recovery procedure is required. The primary system automatically removes the suspension condition when the system is powered on.
What to do if HP XP P9500 shows 'Communication error'?
A timeout error has occurred in the path between the primary and secondary systems. Delete the failed path and retry.
How to resume HP XP P9500 pair suspended by R-VOL?
If the user suspended the HP Software pair from the MCU or RCU using the R-VOL for Suspend Kind option, resynchronize the pair from the MCU (Resume Pair).
What to do if the HP XP P9500 Remote Web Console hangs?
If the HP Software Remote Web Console hangs, ensure the issue isn't with your computer, Ethernet hardware, or software. Restart your computer, which won't impact ongoing Cnt Ac-J operations. Verify all Cnt Ac-J requirements are met. Confirm that the primary and secondary systems, along with remote copy connections, are powered on and fully operational, including NVS and cache. Double-check all entered values and parameters in the Remote Web Console for accuracy, such as the secondary system S/N and path parameters. Avoid using Performance Monitor during these operations.
What causes the Invalid Port Mode error in HP XP P9500 Software?
If you receive an 'Invalid Port Mode' error in HP Software, it indicates the specified port isn't configured as an initiator port, or the path already exists. Verify the topology settings of the primary and secondary system ports are correct. Ensure you've entered the correct secondary system S/N and path parameters (primary system port, secondary system port, and controller ID). Then, delete the failed path. You might need to adjust the minimum paths setting or remove the secondary system to delete the path. After deletion, re-add the path and the secondary system.
What does HP XP P9500 'Pair-Port Type Mismatch' mean?
The 'Pair-Port Type Mismatch' error in HP Software means that the specified port in the secondary system is not configured as an RCU Target port. Make sure that the specified port in the secondary system is configured as an RCU target port.
What to do when HP Software shows 'Communication Failed'?
If HP Software shows 'Communication Failed', it means the primary system is connected to the secondary system successfully, but a logical communication timeout occurred. Make sure that the secondary system port and network relay devices (for example, cables and switches) are properly configured and functioning.
What does 'Pair-Port Number Mismatch' mean in HP XP P9500 Software?
The 'Pair-Port Number Mismatch' error in HP Software indicates that the specified port in the secondary system is physically disconnected from the primary system. Make sure of the following: * That you specified the correct secondary system port. Correct the port number if necessary. * The primary and the secondary systems ports are connected with cables. If the systems are not connected by cables, connect them and retry the operation. * That the topology settings of ports on the primary and secondary systems are correct.
What to do if HP Software shows 'Serial Number Mismatch'?
If the HP Software shows a 'Serial Number Mismatch', it means the serial number (S/N) of the secondary system does not match the specified serial number. Ensure that you entered the correct secondary system S/N and path parameters (for example, primary and secondary system port, and controller ID). After that, delete the failed path. You may need to change the minimum paths setting or delete the secondary system in order to delete the path. After deletion finishes, add the path and the secondary system back. Make sure that you entered the correct controller ID, and also make sure that the topology settings of the primary and secondary system ports are correct.
Explains the 4x4x4 Cascade configuration, combining 4x4 and 3DC Cascade configurations.
Describes Business Continuity Manager functions that support disaster recovery, including Reverse Resync and Consistency Preservation.
Explains how to define a 2DC configuration with one storage system installed at each site.
Details the procedure for defining a 3DC Cascade configuration.
Describes how to define a 3DC Multi-Target configuration.
Details how to define a 4x4 configuration.
Explains generating copy group definition files using comma-separated value (CSV) files.
Provides the step-by-step procedure for performing a failover.
Details the step-by-step procedure for performing a failback.
Provides troubleshooting steps for errors encountered with the delta resync function.
Explains procedures for primary site storage system maintenance.
Details procedures for local site storage system maintenance.
Details troubleshooting procedures for BCM Monitor issues.
Explains common system failures that might occur with Business Continuity Manager.
Describes the function that reports errors when volume status changes to an error state.
Provides procedures for recovering from various types of failures.
Outlines methods for performing operations when a copy group volume has a hardware failure.
General