HPE ProLiant Gen9

For more information, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website.
2. Be sure the cable is routed correctly.
For more information, see the product user guide on the Hewlett Packard Enterprise website.
1789-Slot X Drive Array Disk Drive(s) Not Responding
Symptom
1789-Slot X Drive Array Disk Drive(s) Not Responding. Check cables or replace the following drive(s): Port x
Box y Bay(s) z
Select "F1" to continue - drive array will remain disabled
Select "F2" to fail drive(s) that are not responding - Interim Recovery Mode will be enabled if configured for
fault tolerance.
Cause
• A drive is not installed correctly or has failed.
• A cable is not installed correctly.
• A cable has failed.
• The system was not powered up or down correctly.
Action
1. Power down the system.
2. Be sure all cables are correctly connected.
3. Be sure all drives are fully seated.
4. Power cycle any external enclosures while the system is off.
5. Power up the system to see if the issue still exists.
6. If configured for fault-tolerant operation and the RAID level can sustain failure of all indicated drives:
a. Press the F2 key to fail the drives that are not responding.
b. Replace the drives.
7. Press the F1 key to start the system with all logical drives on the controller disabled.
1792-Slot X Drive Array – Valid Data Found in Write-Back Cache
Symptom
1792-Slot X Drive Array – Valid Data Found in Write-Back Cache. Data will automatically be written to drive
array.
1789-Slot X Drive Array Disk Drive(s) Not Responding 147