HPE ProLiant Gen9

Action
1. Be sure all cables are connected properly and securely.
For more information, see "Resolving loose connections" in the HPE ProLiant Gen9 Troubleshooting
Guide, Volume I on the Hewlett Packard Enterprise website.
2. Be sure all drives are fully seated.
3. Determine which drive is defective using HPE SSA. Then, replace the defective cables, drive, or both.
Depending on the fault-tolerance level, all data might be lost if another drive fails.
For more information, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website. For removal and replacement procedures, see the maintenance and service guide on
the Hewlett Packard Enterprise website.
1788-Slot X Drive Array Reports Incorrect Drive Replacement
Symptom
1788-Slot X Drive Array Reports Incorrect Drive Replacement. The following drive(s) should have been
replaced: Port X Box Y Bay(s) Z.
The following drive(s) were incorrectly replaced: Port X Box Y Bay(s) Z
Select "F1" to continue – drive array will remain disabled.
Select "F2" to reset configuration – all data will be lost.
Solution 1
Cause
Replacement drives might have been installed in incorrect drive bays.
Action
1. If replacement drives are installed in the wrong bays, correctly reinstall the drives as indicated, and then do
one of the following:
• Press the F1 key to restart the with the drive array disabled.
• Press the F2 key to use the drives as configured and lose all the data on them.
For more information, see the product maintenance and service guide on the Hewlett Packard
Enterprise website.
Solution 2
Cause
A bad power cable connection to the drive, noise on the data cable, or defective SAS cable exists.
Action
1. If a bad power cable connection exists:
• Repair the connection and then press the F2 key.
• If the issue persists, run HPE SSA.
146 1788-Slot X Drive Array Reports Incorrect Drive Replacement