HPE ProLiant Gen9

Contents
Introduction..................................................................................................6
Overview..............................................................................................................................................6
Troubleshooting resources.................................................................................................................. 6
HPE ProLiant server errors.........................................................................7
Array Diagnostics error messages...................................................................................................... 7
HPE Smart Storage Administrator Diagnostics Utility error messages.....................................7
POST error messages.......................................................................................................................35
Introduction to POST error messages.................................................................................... 35
100 Series...............................................................................................................................36
200 Series...............................................................................................................................38
300 Series...............................................................................................................................69
400 Series.............................................................................................................................103
500 Series.............................................................................................................................103
1500 Series...........................................................................................................................104
1600 Series...........................................................................................................................105
1700 Series...........................................................................................................................113
1800 Series...........................................................................................................................153
Integrated Management Log error messages................................................................................. 163
Introduction to Integrated Management Log error messages...............................................163
Automatic operating system shutdown initiated due to fan failure........................................163
Automatic Operating System Shutdown Initiated Due to Overheat Condition......................163
Operating System failure: Cause [NT].................................................................................. 164
Corrected Memory Error Threshold exceeded (Processor X, Memory Module Y)............... 164
Uncorrectable PCI Express Error (Slot X, Bus Y, Device Z, Function W, Error status
<hex value>).........................................................................................................................164
Uncorrectable Machine Check Exception (Board X, Processor Y, APIC ID <hex value>,
Bank <hex value> Status <hex value>)................................................................................164
System Fan Failure (Fan X, Location).................................................................................. 164
System Fans Not Redundant................................................................................................164
System Overheating (Zone X, Location)...............................................................................164
System Power Supplies Not Redundant...............................................................................165
System Power Supply Failure (Power Supply X)..................................................................165
Uncorrectable Memory Error (Slot X, Memory Module Y).................................................... 165
HPE ProLiant Gen9 power fault codes.................................................. 166
Front panel LED power fault codes................................................................................................. 166
HPE Smart Array errors.......................................................................... 167
Controller runtime LEDs.................................................................................................................. 167
P440ar controller LEDs.........................................................................................................167
P440 controller LEDs............................................................................................................168
P441 controller LEDs............................................................................................................168
P840 controller LEDs............................................................................................................169
Cache module LEDs........................................................................................................................170
Smart Array Windows Event Log messages................................................................................... 172
Contents 3