Cause
Drive keys could not be retrieved from the remote key manager.
Action
Use the HPE Enterprise Secure Key Manager to correct the issue.
1812-Slot X Encryption Failure
Symptom
1812-Slot X Encryption Failure-Invalid Drive Keys on Remote Key Manager. Encrypted logical drives may be
offline. System may not boot. Action: Restore correct version of the Drive Key(s) on the Key Manager.
Cause
Incorrect or invalid drive keys were entered in the Remote Key Manager.
Action
Restore the correct version of the drive keys in Remote Key Manager.
1813-Slot X Drive Array – Cache Module critical error
Symptom
1813-Slot X Drive Array – Cache Module critical error. The Cache Module charging circuit is not functional.
IMPORTANT: Caching has been disabled. Action: Replace Cache Module.
Cause
The cache module has failed.
Action
Replace the cache module. For more information, see the maintenance and service guide on the Hewlett
Packard Enterprise website.
1814-Slot X Encryption Failure
Symptom
1814-Slot X Encryption Failure-Communication issue prevents keys from being retrieved. Dependent
encrypted logical drives are offline. System may not boot. Action: Reset controller by rebooting server.
Cause
A communication issue exists.
156 1812-Slot X Encryption Failure