Message ID: 24583
Severity: Informational
Log message: Array controller <controller name / slot information> has detected
more than one cable with active drives attached.
Message ID: 24584
Severity: Warning
Log message: Too many runtime ECC errors have been received from the array
controller <controller name / slot information>. The controller has restarted
without utilizing its DIMM.
Message ID: 24585
Severity: Warning
Log message: The <drive type> physical drive located in bay <bay number> is offline
but operational. This drive can be found in box <box number> which is connected
to port <port number> of the array controller <controller name / slot
information>. The offline reason received from the Smart Array firmware is:
<firmware error code>.
<firmware error code> values:
• TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured
volume(s).
• ERROR_ERASING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• ERROR_SAVING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.
• MARK_BAD_FAILED - Unable to create media defect after multiple retries.
• MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after multiple
retries.
• TIMEOUT - Too many SCSI command timeouts.
• AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense
data after multiple retries.
• MEDIUM_ERROR_1 - Caused by a particular set of SCSI sense codes that indicate
the drive is in bad shape and its data may be corrupt.
• MEDIUM_ERROR_2 - Caused by a particular set of SCSI sense codes that indicate
the drive is in bad shape; retries did not help.
• NOT_READY_BAD_SENSE - Drive is returning unrecognized Not Ready sense codes.
• NOT_READY - Drive is not ready and will not spin up.
• HARDWARE_ERROR - Drive is returning a Hardware Error sense key; controller
unable to get drive back online.
• ABORTED_COMMAND - Drive is returning an Aborted Command sense key; controller
unable to get drive back online.
HPE Smart Array errors 173