HPE ProLiant Gen9

Action: Verify that communication between VC and Onboard Administrator for the affected server is
operational. Verify that the server is in a good state (not failed or faulted).
5014 - Server state INCOMPATIBLE
Severity: MAJOR
Description: The VC management application has determined that the server BIOS version does not support
the minimum capabilities required for Virtual Connect.
Possible cause: The server has a down-rev BIOS version.
Action: Update the BIOS on the server to latest version.
5019 - Server state is NO_COMM
Severity: MAJOR
Description: The Virtual Connect Manager is unable to communicate with the server.
Possible cause: The server is not responding to commands from the Virtual Connect Manager due to a
BIOS/iLO or hardware issue.
Actions:
• Ensure there are no power issues in the enclosure.
• Check appropriate BIOS or ILO versions are installed.
• Verify the communication between OA and VC.
• Remove and install the server blade.
• Replace the server.
5022 - Missing information for one or more blades of a multi-blade server
Severity: MAJOR
Description: Information is missing for one or more blades of a multi-blade server.
Possible cause: The multi-blade server initialization has not completed successfully.
Actions:
• Power cycle the server to see if the server initialization completes successfully.
• Remove and install the server blade.
• Replace the multi-blade server.
5050 - The BIOS for the following devices is not compatible with Virtual Connect
Severity: MAJOR
Description: The BIOS on the server adapters is not compatible with Virtual Connect.
Possible cause: The BIOS on the server adapters has an unsupported firmware version.
Action: Upgrade the BIOS on the server adapters.
5055 - The server BIOS needs to be updated to at least the version dated
Severity: MAJOR
294 5014 - Server state INCOMPATIBLE