HPE ProLiant Gen9 - Page 93

For more information, see the maintenance and service guide on the Hewlett Packard Enterprise
website.
2. Reseat the DIMM.
3. If the issue persists, contact Hewlett Packard Enterprise support.
For more information, see "Accessing Hewlett Packard Enterprise support."
364-NVDIMM Controller Error
Symptom
364-NVDIMM Error – NVDIMM Controller Error - Processor X, DIMM Y. The NVDIMM controller firmware has
been corrupted. The OS will not use the NVDIMM. Action: Re-program the firmware to restore NVDIMM
functionality.
Cause
The NVDIMM controller firmware is corrupt.
Action
Update the firmware.
For more information, see "Firmware updates" in the HPE ProLiant Gen9 Troubleshooting Guide, Volume I on
the Hewlett Packard Enterprise website.
365-Backplane Configuration Error
Symptom
365-Backplane Configuration Error – A storage controller is installed in the incorrect drive backplane. The
controller will not be usable. Action: Install the storage controller in drive backplane X.
Cause
A storage controller is installed incorrectly.
Action
Install the storage controller in drive backplane X.
For more information, see the user guide on the Hewlett Packard Enterprise website.
366-Backplane Configuration Error
Symptom
366-Backplane Configuration Error – Unsupported drive backplane configuration detected. Action: Install the
drive backplanes in a supported configuration.
Cause
The drive backplane is installed in an unsupported configuration.
Action
Install the drive backplane in a supported configuration.
364-NVDIMM Controller Error 93