Juniper MX10004 - Contacting Customer Support and Returning the Chassis or Components

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CHAPTER

Contacng Customer Support and

Returning the Chassis or Components

Return Procedures for the MX10004 Chassis or Components | 223

Main Page

Table of Contents3
About this Guide10
Overview11
MX10004 System Overview12
MX10004 Hardware Overview12
MX10004 Components and Configurations21
MX10004 Component Redundancy24
MX10004 Hardware and CLI Terminology Mapping25
MX10004 Chassis28
MX10004 Chassis Physical Specifications28
MX10004 Field-Replaceable Units31
MX10004 Status Panel33
MX10004 Optional Equipment35
MX10004 Cooling System36
MX10004 Cooling System and Airflow36
MX10004 Fan Tray Leds and Fan Tray Controller Leds41
MX10004 Power System48
JNP10K-PWR-AC2 Power Supply48
JNP10K-PWR-AC2 Power Specifications50
JNP10K-PWR-AC2 Power Supply Leds52
MX10004 Power Cable Specifications54
JNP10K-PWR-DC2 Power Supply60
JNP10K-PWR-DC2 Power Specifications62
JNP10K-PWR-DC2 Power Supply Leds63
MX10004 Grounding Cable and Lug Specifications65
MX10004 Routing and Control Board Components and Descriptions66
MX10004 Routing and Control Board Description66
MX10004 Routing and Control Board Leds69
MX10004 Switch Fabric Board74
MX10004 Switch Fabric Board Description74
MX10K-LC2101 Line Card77
MX10K-LC480 Line Card80
MX10K-LC9600 Line Card84
Site Planning, Preparation, and Specifications88
MX10004 Site Preparation Overview89
MX10004 General Site Guidelines89
MX10004 Site Preparation Checklist90
MX10004 Environmental Requirements and Specifications91
MX10004 Site Electrical Wiring Guidelines93
MX10004 Rack Requirements94
MX10004 Clearance Requirements for Airflow and Hardware Maintenance97
MX10004 Power Planning98
Power Requirements for MX10004 Components98
Calculate Power Requirements of an MX10004 Router99
How to Calculate the Power Consumption of Your MX10004 Router Configuration100
How to Calculate the Number of Power Supplies Required for Your MX10004 Configuration102
MX10004 Transceiver and Cable Specifications105
MX10004 Optical Transceiver and Cable Support105
MX10004 Cable Specifications for Console and Management Connections106
MX10004 Fiber-Optic Cable Signal Loss, Attenuation, and Dispersion107
Calculate the Fiber-Optic Cable Power Budget for an MX10004 Router108
Calculate the Fiber-Optic Cable Power Margin for an MX10004 Router109
MX10004 Alarm and Management Cable Specifications and Pinouts111
Console Port Connector Pinouts for an MX10004 Router111
USB Port Specifications for the MX10004 Router112
Management Port Pinouts for the MX10004 Router113
RJ-45 Connector Pinouts for the External Clock Ports114
Initial Installation and Configuration116
MX10004 Installation Overview117
Unpack the MX10004 Router118
Unpack the MX10004 Shipping Pallet118
Unpack Line Cards, Routing Control Boards, and Switch Fabric Boards for the MX10004 Router121
Compare the MX10004 Router Order to the Packing List122
Register Products-Mandatory to Validate Slas129
Mount the Juniper Networks MX10004 Router Using the JNP10004-RMK-4POST Rack-Mount Kit130
Install the Front Door on an MX10004 Router137
Install a Front Door Without the Air Filter on an MX10004 Router138
Install a Front Door with Filter140
Connect the MX10004 to Power144
Connect the MX10004 Router to Earth Ground145
Connect AC Power to an MX10004 Router147
Connect DC Power to an MX10004 Router148
Connect the MX10004 Router to External Devices149
Connect an MX10004 Router to a Network for Out-Of-Band Management149
Connect an MX10004 Router to a Management Console150
Perform the Initial Configuration for the MX10004 Router151
Maintaining Components156
MX10004 Power System Maintenance157
Install a JNP10K-PWR-AC2 Power Supply158
Remove a JNP10K-PWR-AC2 Power Supply161
Install a JNP10K-PWR-DC2 Power Supply164
Remove a JNP10K-PWR-DC2 Power Supply171
MX10004 Cooling System Maintenance174
Install an MX10004 Fan Tray174
Remove an MX10004 Fan Tray176
Install an MX10004 Fan Tray Controller178
Remove an MX10004 Fan Tray Controller180
MX10004 Switch Fabric Board Maintenance182
How to Handle and Store MX10004 Switch Fabric Board183
How to Hold an SFB183
How to Store a Switch Fabric Board184
Install an MX10004 Switch Fabric Board185
Remove an MX10004 Switch Fabric Board190
MX10004 Routing and Control Board Maintenance195
Handle and Store Routing and Control Boards Properly196
Handle a Routing and Control Board Properly196
Store a Routing and Control Board in an Electrostatic Bag196
Install an MX10004 Routing and Control Board197
Remove an MX10004 Routing and Control Board199
MX10004 Line Card Maintenance201
Handle and Store MX10004 Line Cards Properly202
Handle an MX10004 Line Card Properly202
Store a Line Card Properly203
Bring an MX10004 Line Card Online or Take It Offline204
Install an MX10004 Line Card in the Router Chassis204
Remove a Line Card from an MX10004 Router Chassis208
Install the MX10004 Cable Management System210
MX10004 Transceiver and Fiber Optic Cable Installation and Removal215
Install a Transceiver in an MX10004 Line Card216
Remove a Transceiver from an MX10004 Line Card217
Connect a Fiber-Optic Cable to an Optical Transceiver in an MX10004 Router219
Disconnect a Fiber-Optic Cable from an Optical Transceiver on an MX10004 Router220
Fiber-Optic Cable Maintenance for an MX10004 Router221
Remove an MX10004 Router221
Power off an MX10004 Router222
Remove an MX10004 Router from a Four-Post Rack Using a Mechanical Lift223
Manually Remove an MX10004 Router from a Four-Post Rack225
Troubleshooting the MX10004 Router228
Alarm Messages229
Understanding Alarms229
Interface Alarm Messages231
Contacting Customer Support and Returning the Chassis or Components232
Return Procedures for the MX10004 Chassis or Components233
Return Procedure Overview233
Locate the Serial Number on an MX10004 Chassis or Component234
List the MX10004 Chassis and Component Details Using the CLI234
Locate the Chassis Serial Number ID Label on an MX10004 Chassis235
Locate the Serial Number ID Label on an MX10004 Power Supply235
Locate the Serial Number ID Labels on MX10004 Fan Trays and Fan Tray Controllers237
Locate the Serial Number ID Labels on MX10004 Routing and Control Boards238
Locate the Serial Number ID Labels on an MX10004 Line Card239
Locate the Serial Number ID Labels on an MX10004 Switch Fabric Board240
Contact Customer Support to Obtain a Return Materials Authorization for an MX10004 Router or Component240
How to Pack an MX10004 Router or Component for Shipping241
Pack an MX10004 Chassis for Shipping242
Pack MX10004 Components for Shipping245
Safety and Compliance Information247
General Safety Guidelines and Warnings249
Definitions of Safety Warning Levels250
Qualified Personnel Warning252
Warning Statement for Norway and Sweden252
Fire Safety Requirements253
Installation Instructions Warning254
Restricted Access Warning255
Ramp Warning256
Chassis and Component Lifting Guidelines257
Rack-Mounting and Cabinet-Mounting Warnings257
Grounded Equipment Warning261
Radiation from Open Port Apertures Warning262
Laser and LED Safety Guidelines and Warnings263
Maintenance and Operational Safety Guidelines and Warnings266
General Electrical Safety Guidelines and Warnings272
Prevention of Electrostatic Discharge Damage273
Site Electrical Wiring Guidelines275
AC Power Electrical Safety Guidelines276
AC Power Disconnection Warning277
DC Power Disconnection Warning278
DC Power Grounding Requirements and Warning279
DC Power Wiring Sequence Warning280
DC Power Wiring Terminations Warning282
Multiple Power Supplies Disconnection Warning283
TN Power Warning284
Action to Take after an Electrical Accident284
Agency Approvals for MX10004 Routers285
Compliance Statements for EMC Requirements for the MX10004 Router287

Juniper MX10004 - Contacting Customer Support and Returning the Chassis or Components

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