Juniper MX10004 - Locate the Serial Number ID Labels on an MX10004 Switch Fabric Board; Contact Customer Support to Obtain a Return Materials Authorization for an MX10004 Router or Component

Locate the Serial Number ID Labels on an MX10004 Switch Fabric Board
The serial number ID label for an MX10004 Switch Fabric Board (SFB) is located on the side of the
board. See Figure 112 on page 230.
Figure 112: MX10004 SFB Serial Number Locaon
Contact Customer Support to Obtain a Return Materials
Authorizaon
for an MX10004 Router or Component
If you want to return an MX10004 router or component to Juniper Networks for repair or replacement,
you must rst obtain a Return Materials Authorizaon (RMA) from the Juniper Networks Technical
Assistance Center (JTAC).
Aer locang the serial number of the device or component you want to return, open a service request
with the Juniper Networks Technical Assistance Center (JTAC) on the Web or by telephone.
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