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Diagnostics
3. Code - Code for an event. Normally an error code.
4. Text- This column describes the event.
5. App- The software application in which the event occurred.
6. Subsystem - The software subsystem within the application.
7. Module - The software module within the subsystem
8. File - The file within the software module
9. Line - Line number of the file.
10. Level - The level used to describe the event.
11. Version - The version of the subsystem.
Log Levels The level recorded in the logs for each subsystem can be changed, if necessary,
for troubleshooting purposes. To change a log level:
1. From the SERVICE TOOL menu, select Configuration>System>Log
Level.
2. Click [Modify].
3. From the drop-down menu for the subsystem, select the Log Level you
want and click [Save].
Note: The log levels, from lowest to highest are:
• 0 - Fatal Error: Record only fatal errors
• 1 - Error: Record all errors
• 2 - Warning: Record warnings and all errors
• 3 - Information: Record key events
• 4 - Diagnostic: Provide a level of information for field
troubleshooting.
• 5 - Debug: Provide a level of information for software debugging.
• 6 - Trace:
Levels higher than the recommended defaults can slow down the system. If you
change a level to help diagnose a problem, return the level to the default value
after completing troubleshooting.
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