10-48
Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
Message Corrective Actions
Reference
Page
1101 Failed to send the e-mail.
Failed to send i-FAX.
Check the host name of the SMTP server on the
Command Center RX.
page 2-68
Failed to send via FTP. Check the host name of FTP. page 5-27
Failed to send via SMB. Check the host name of SMB. page 5-24
1102 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
If the sender is a domain user, specify the
domain name.
•Host name
•Path
page 5-24
Failed to send the e-mail. Check the following on the Command Center
RX.
• SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
page 2-68
Failed to send i-FAX. Check the following on the Command Center
RX.
• SMTP login user name and login password
• POP3 login user name and login password
Refer to
FAX
Operation
Guide
Failed to send via FTP. Check the FTP settings.
• Login user name and login password
If the sender is a domain user, specify the
domain name.
•Path
• Folder share permissions of the recipient
page 5-27
1103 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
If the sender is a domain user, specify the
domain name.
•Path
• Folder share permissions of the recipient
page 5-24
Failed to send via FTP. Check the FTP settings.
•Path
• Folder share permissions of the recipient
page 5-27
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