Table5.Generalsymptomsandactions
SymptomAction
Acoverlatchisbroken,an
LEDisnotworking,orasimilar
problemhasoccurred.
IfthepartisaCRU,replaceit.Ifthepartisamicroprocessororthesystemboard,
thepartmustbereplacedbyatrainedtechnician.
Theserverishungwhilethe
screenison.Cannotstartthe
SetuputilitybypressingF1.
See“Recoveringtheserverfirmware(UEFIupdatefailure)”onpage63
formore
information.
Harddiskdriveproblems
Power button
/ LED
ID button
/ LED
System error
LED
HDD status
LED
Ethernet connector
(dedicated
management port)
Dual-port
network adapter
(Optional; shared
management port)
Video connector
USB connectors
Low-profile PCIe slot (Optional)
Figure14.Connectorsontherearoftheserver
Note:HDDyellowstatusLEDisnotsupportedforPCHAHCImode.
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheLenovosupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table6.Harddiskdrivesymptomsandactions
SymptomAction
Notalldrivesarerecognizedby
theharddiskdrivediagnostic
tests.
Removethedrivethatisindicatedbythediagnostictests;then,runtheharddisk
drivediagnostictestsagain.Iftheremainingdrivesarerecognized,replacethe
drivethatyouremovedwithanewone.
Theserverstopsresponding
duringtheharddiskdrive
diagnostictest.
Removetheharddiskdrivethatwasbeingtestedwhentheserverstopped
responding,andrunthediagnostictestagain.Iftheharddiskdrivediagnostictest
runssuccessfully,replacethedrivethatyouremovedwithanewone.
Aharddiskdrivewasnot
detectedwhiletheoperating
systemwasbeingstarted.
Reseatallharddiskdrivesandcables;then,runtheharddiskdrivediagnostic
testsagain.
50LenovoThinkServersd350ServerType5493,LenovoThinkServern400EnclosureType5495InstallationandServiceGuide
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