Lexmark MS610 Series - Paper Jam in the Duplex Unit

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Right side removals

Right cover removal

1 Open the front door.

2 Position the printer so that it sits on its left side.

3 Remove the two screws (A) securing the right cover.

4 Release the latches (B) to remove the right cover.

Right cover removal (MS610de)

1 Open the controller board access door.

2 Remove the two screws (A).

3 Open the front door.

4 Position the printer so that it sits on its left side.

5 Remove the two screws (B).

4514-630, -635, -636

Repair information

178

Main Page

Default Chapter1
- Service Manual1
Product Information2
Edition Notice2
- October2
- Table of Contents3
Notices and Safety Information11
- Laser Notices11
- Safety14
Preface19
- Service Manual Conventions19
General Information21
- Media Guidelines21
S23
- Data Security Notice28
- Tools Required for Service29
Diagnostic Information31
- Troubleshooting Overview31
  - Performing the Initial Troubleshooting Check31
  - Power-On Reset (POR) Sequence31
- Understanding the Printer Messages32
  - Cartridge, Imaging Unit Mismatch [41.Xy]32
  - Cartridge Low [88.Xy]32
  - Cartridge Nearly Low [88.Xy]32
  - Cartridge very Low, [X] Estimated Pages Remain [88.Xy]32
  - Change [Paper Source] to [Custom Type Name] Load [Orientation]33
  - Change [Paper Source] to [Custom String] Load [Paper Orientation]33
  - Change [Paper Source] to [Paper Size] Load [Orientation]33
  - Change [Paper Source] to [Paper Type] [Paper Size] Load [Orientation]33
  - Close Front Door33
  - Complex Page, some Data May Not Have Printed [39]34
  - Configuration Change, some Held Jobs Were Not Restored [57]34
  - Defective Flash Detected [51]34
  - Error Reading USB Drive. Remove USB34
  - Error Reading USB Hub. Remove Hub34
- Imaging Unit Low [84.Xy]34
- Imaging Unit Nearly Low [84.Xy]35
- Imaging Unit very Low, [X] Estimated Pages Remain [84.Xy]35
- Incorrect Paper Size, Open [Paper Source] [34]35
- Insert Tray [X]35
- Insufficient Memory to Support Resource Save Feature [35]35
- Insufficient Memory to Collate Job [37]35
- Insufficient Memory for Flash Memory Defragment Operation [37]36
- Insufficient Memory, some Held Jobs Were Deleted [37]36
- Insufficient Memory, some Held Jobs will Not be Restored [37]36
- Load [Paper Source] with [Custom String] [Paper Orientation]36
- Load [Paper Source] with [Custom Type Name] [Paper Orientation]36
- Load [Paper Source] with [Paper Size] [Paper Orientation]37
- Load [Paper Source] with [Paper Type] [Paper Size] [Paper Orientation]37
- Load Manual Feeder with [Custom Type Name] [Paper Orientation]37
- Load Manual Feeder with [Custom String] [Paper Orientation]37
- Load Manual Feeder with [Paper Size] [Paper Orientation]38
- Load Manual Feeder with [Paper Type] [Paper Size] [Paper Orientation]38
- Maintenance Kit Low [80.Xy]38
- Maintenance Kit Nearly Low [80.Xy]38
- Maintenance Kit very Low, [X] Estimated Pages Remain [80.Xy]38
- Memory Full [38]39
- Network [X] Software Error [54]39
- Non-Lexmark [Supply Type], See User's Guide [33.Xy]39
- Not Enough Free Space in Flash Memory for Resources [52]40
- Printer Had to Restart. Last Job May be Incomplete40
- Reinstall Missing or Unresponsive Cartridge [31.Xy]40
- Reinstall Missing or Unresponsive Imaging Unit [31.Xy]40
- Remove Paper from Standard Output bin40
- Replace Cartridge, 0 Estimated Pages Remain [88.Xy]41
- Replace Cartridge, Printer Region Mismatch [42.Xy]41
- Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]41
- Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy]41
- Replace Unsupported Cartridge [32.Xy]42
- Replace Unsupported Imaging Unit [32.Xy]42
- Serial Option [X] Error [54]42
- SMTP Server Not Set Up. Contact System Administrator42
- Standard Network Software Error [54]42
- Standard Parallel Port Disabled [56]43
- Standard USB Port Disabled [56]43
- Too Many Flash Options Installed [58]43
- Too Many Trays Attached [58]43
- Unformatted Flash Detected [53]44
- Unsupported Option in Slot [X] [55]44
- Weblink Server Not Set Up. Contact System Administrator44
  - Fixing Print Quality Issues44
  - Paper Jams53
  - User Attendance Messages (0-99.99)82
  - Printer Hardware Errors88
  - Input Option Hardware Errors105
  - Symptoms108
Service Menus117
- Understanding the Control Panel and Menus (Ms510Dn and Ms610Dn)117
  - Using the Printer Control Panel117
  - Understanding the Colors of the Indicator and Sleep Button Lights118
- Understanding the Control Panel and Menus (Ms610De)119
- Menus List123
- Diagnostics Menu123
- Configuration Menu137
- Entering Invalid Engine Mode145
- Entering Recovery Mode145
- Accessing the Network SE Menu146
- Service Engineer Menu146
  - Accessing the Service Engineer (SE) Menu146
  - Service Engineer (SE) Menu146
Repair Information147
- Removal Precautions147
- Removal Procedures166
- Left Side Removals166
- Right Side Removals178
- Front Removals190
- Bottom Removals223
- Rear Side Removals240
- Top Side Removals245
  - Top Cover Removal245
  - Laser Scanning Unit (LSU) Removal246
- 250/550-Sheet Option Tray Removals247
Component Locations253
- Exterior Locations253
  - Ms510Dn and Ms610Dn Exterior Locations253
  - Ms610De Exterior Locations255
Maintenance257
- Inspection Guide257
- Scheduled Maintenance258
  - Maintenance Kits258
  - Resetting the Maintenance Counter259
- Lubrication Specification260
- Cleaning the Printer260
Parts Catalog262
- Legend262
- Assembly 1: Covers263
- Assembly 2: Electronics 1267
- Assembly 2: Electronics268
- Assembly 3: Electronics 2269
- Assembly 4: Frame271
- Assembly 5: Option Trays273
- Assembly 6: Maintenance Kits275
- Assembly 7: Power Cords277
Appendix A: Printer Specifications279
- Product Power Consumption279
- Electrical Specifications279
- Operating Clearances280
- Acoustics280
- Operating Environment281
Appendix B: Options and Features283
- Available Internal Options283
- Media Handling Options283
Appendix C: Theory of Operation285
- POR Sequence285
- Printer Control285
- Paper Path Information285
- Media Handling Components287
  - Main Drive Gearbox287
  - Autocompensator Mechanism (ACM)288
- Key Components288
- Electrophotographic Process (EP Process)291
Appendix D: Acronyms297
- Acronyms297
Index299
Part Number Index307
Part Name Index311
- Wiring Diagram315

Lexmark MS610 Series - Paper Jam in the Duplex Unit

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