Action Yes No
Step 10
Check the main drive gearbox
Is it free of wear or damage?
Go to step 11. Replace the main drive
gearbox. See“Main
drive gearbox
removal” on page
167.
Step 11
Does the error remain?
Contact the next level
of support.
The problem is solved.
Option tray jam service check
Action Yes No
Step 1
Restart the printer.
Does it fail to complete the POST sequence and display a 242.01 error?
Replace the option
tray.
Go to step 2.
Step 2
a POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test >
Select an option tray > Continuous
b Cancel the test after five pages.
Does the printer successfully feed the five pages into the output bin?
The problem is solved. Go to step 3.
Step 3
Does the printer display a 242.06 error?
Replace the ACM
assembly. See “ACM
assembly removal” on
page 250.
Go to step 4.
Step 4
Check the pick roller assembly.
Is it free of wear or damage?
Go to step 5. Replace the pick roller
assembly. See “Pick
roller removal” on
page 247.
Step 5
Check the separator roll assembly.
Is it free of wear or damage?
Go to step 6. Replace the separator
roll assembly. See
“Separator roll
assembly removal” on
page 248.
Step 6
Check the tray guides, lift plate, and lift plate gears.
Are they free of wear or damage?
Go to step 7. Replace the tray insert.
Step 7
Check the ACM assembly.
Is it free of wear or damage?
Go to step 8. Replace the ACM
assembly. See “ACM
assembly removal” on
page 250.
4514-630, -635, -636
Diagnostic information
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