Chapter 7 Troubleshooting
173
Message Cause Corrective action
COVER OPEN
• The cover is open. • Close the cover.
Perform an air purge.
• The message is displayed
every month to keep ink
inside the ink paths from
hardening.
• Perform an air purge. "Ink colors are
mixed."(P. 163)
Replace Cap Absorber
• The capping count exceeded
the preset value.
• Replace and clean the cap absorber, then
reset the count. "Cap Absorber
Replacement"(P. 147)
Lower the clamp lever
• The clamp lever is raised. • Lower the clamp lever. "Front"(P. 22)
Data Remain
• Print (RIP) data was
received.
• Switch to REMOTE mode and start printing
or clear the data and abort printing.
Temporary Suspension
• Printing has been paused. • Switch to REMOTE mode and resume
printing or clear the data and abort printing.
NO MEDIA
• No media is loaded, or the
sensors are faulty.
• Load media. "Loading the Media"(P. 59)
• Clean the media sensor. "Media Sensor
Cleaning"(P. 141)
Please load media.
• No media is loaded, or the
sensors are faulty.
• Load media. "Loading the Media"(P. 59)
No media detected
• The media width has not
been detected.
• Detect the media width. "Loading the
Media"(P. 59)
Replace Wiper
• The wiping count exceeded
the preset value.
• Replace the wiper, then reset the count.
"Wiper Replacement"(P. 146)
Replace Wasteinktank
• The waste ink tank count
exceeded the preset value
(90%).
Automatic maintenance is not possible
while the covers are open. Perform the
following steps:
1. Check the waste ink levels in the waste ink
tank. "When “Check Waste Ink Tank”
message appears"(P. 155)
2. Replace the waste ink tank, then reset the
waste ink level. "Replace the waste ink
tank."(P. 156)
Check Waste Ink Tank
• The waste ink tank count
exceeded the preset value
(80%).
1. Check the waste ink levels in the waste ink
tank. "When “Check Waste Ink Tank”
message appears"(P. 155)
2. Replace the waste ink tank, then reset the
waste ink level. "Replace the waste ink
tank."(P. 156)
High ambient temp. ** ﾟC
• Ambient temperatures are
too high.
• Adjust ambient temperatures to
temperatures within the specified range.
Optimum print quality may not be possible
unless ambient conditions are within the
specified range. "Specifications"(P. 182)
Low ambient temp. ** ﾟC
• Ambient temperatures are
too low.
Ink errors (local guidance)
Message Cause Corrective action
Ink end
• The ink has run out. • Replace with new ink. "When Ink End is
Displayed"(P. 43)
• If you use UISS, you may perform cleaning.
INK NEAR END
• Ink levels are low. • The ink will run out soon. Have new ink
ready. "Turning Off the Power"(P. 34)
7
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