Chapter 7 Troubleshooting
174
Message Cause Corrective action
Non Ink IC
• No ink IC chip was detected. 1. Set the ink IC chip. "Insert Ink IC
Chip"(P. 43)
2. Check to confirm the ink IC chip was
inserted correctly.
3. Turn off the power on the machine and turn
it on after a while. "Turning Off the
Power"(P. 34)
Wrong Ink IC
• An error occurred with the
information on the ink IC
chip.
1. Check to confirm the ink IC chip was
inserted correctly. "Insert Ink IC
Chip"(P. 43)
2. Turn off the power on the machine and turn
it on after a while. "Turning Off the
Power"(P. 34)
3. Replace with new ink. "When Ink End is
Displayed"(P. 43)
Ink Color
• A different ink color is
registered on the ink IC chip.
• Insert an ink IC chip for the correct ink color.
"Insert Ink IC Chip"(P. 43)
Ink Type
• A different ink type is
registered on the ink IC chip.
• Insert an ink IC chip for the correct ink type.
"Insert Ink IC Chip"(P. 43)
Expiration
• The ink has expired. • Replace with new ink or use up as quickly
as possible. Printing is possible. "When
Ink End is Displayed"(P. 43)
Expiration:1MONTH
• The ink is one month past its
expiration date and cannot
be used.
• Replace with new ink or use up as quickly
as possible. Printing is possible. "When
Ink End is Displayed"(P. 43)
Expiration:2MONTH
• The ink is two months past
its expiration date and
cannot be used.
• Replace with new ink. Printing is not
possible. "When Ink End is
Displayed"(P. 43)
Error messages
Error
number
Message Cause Corrective action
108 HD THERMIS [1234]
• A problem was detected with
print head temperature
control.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
108 HD CONNECT [1234]
• A problem was detected with
the print head connection.
108 HD MEM EMP [1234]
• A problem was detected with
the print head.
108 HD TYPE [1234]
122 CHECK:SDRAM
• A problem was detected with
the SDRAM.
128 HDC FIFO OVER
• A problem was detected with
the print head control PCB.
128 HDC FIFO UNDER
129 Battery Exchange
• The internal clock battery is
spent and must be replaced.
• Contact your local distributor, our sales
office, or service center.
12a HDC SPEED
• A problem was detected with
the print head control.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
130 HD DATA SEQ
148 E-LOG SEQ
• A problem was detected with
log control.
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