Chapter 5 Troubleshooting
5-8
ERROR 304
USB INIT ERR
USB device error.
• Turn off the power on the machine and
turn it on after a while.
• If displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR 305
USB TIME OUT
ERROR 401
MOTOR X
An excessive load was applied to the X
motor.
ERROR 402
MOTOR Y
An excessive load was applied to the Y
motor.
ERROR 403
X CURRENT
An error due to an excessive current of the
X motor was detected.
ERROR 404
Y CURRENT
An error due to an excessive current of the
Y motor was detected.
ERROR 509
HDC POSCNT
An error occurred in the control board posi-
tion.
• Turn off the power on the machine and
turn it on after a while.
• If displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR 50a
Y ORIGIN
Y-origin could not be detected.
ERROR 50e
HEAD TEMP [12345678]
The print head has been broken.
ERROR 50f
L-SCALE BLACK
Abnormal linear scale.
ERROR 510
X ORIGIN
X-axis origin error
ERROR 511
Z ORIGIN
Z-axis origin error
ERROR 601
INK BOTTLE NEAR END
"INK NEAR END" (very little ink remains in
the bottle)
• Replace the ink bottle and the ink IC chip
with new ones.
ERROR 602
INK BOTTLE END
"INK END" (no ink remains in the bottle)
ERROR 603
NON INK IC
Ink IC reading error.
• Remove and set the ink IC chip and try
again.
ERROR 607
CAP CLEANING
Time to clean the cap
• Perform the station maintenance, and
clean the cap.
ERROR 617
Subtank Sens :12345678
The subtank sensor has detected an error.
• Turn off the power on the machine and
turn it on after a while.
• If displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR 60c
INK TYPE
The ink type in the ink bottle differs from the
ink that has been refilled.
• Check the ink type in the ink bottle with
the warning message.
ERROR 61a
InkOverflow :12345678
The surface level of the subtank rose
abnormally.
• Perform “Overflow” of the maintenance.
(P.4-15)
• Also make sure the ink remaining in the
ink bottle.
• Even if you perform, If displaying again,
contact your local distributor, our sales
office, or service center.
ERROR 61b
SUPPLY INK :12345678
Supplying ink to the sub tank has failed.
ERROR 61d
NEGATIVE P. Not Enough :12
The negative pressure cannot be kept
properly. (On the positive side)
• If this error occurs during hard cleaning,
perform "pressure adjustment" maintenance.
• Turn off the power on the machine and
turn it on after a while.
• Make sure the ink remaining in the ink
bottle.
• If the same error message appears
again, contact your local distributor, our
sales office, or service center.
Message Cause Solution