Motorola MC67 Integrator Guide

Four Slot Ethernet Cradle
Table 10: Troubleshooting the Four Slot Ethernet Cradle
Symptom Cause Solution
During communication,
no data transmits, or
transmitted data was in-
complete.
MC67 removed from cradle
during communications.
Replace MC67 in cradle and retransmit.
MC67 has no active connec-
tion.
An icon is visible in the status bar if a connection is cur-
rently active.
Battery is not charging.
MC67 removed from the
cradle too soon.
Replace the MC67 in the cradle. The 3600 mAh battery
fully charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
MC67 is not inserted cor-
rectly in the cradle.
Remove the MC67 and reinsert it correctly. Verify charg-
ing is active.
Ambient temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature
is between 0 °C (32 °F) and 35 °C (95 °F).
Vehicle Cradle
Table 11: Troubleshooting the Vehicle Cradle
Symptom Possible Cause Action
MC67 battery charging
LED does not light up.
Cradle is not receiving pow-
er.
Ensure the power input cable is securely connected to the
cradle’s power port.
MC67 battery is not re-
charging.
MC67 was removed from
the cradle too soon.
Replace the MC67 in the cradle. The 3600 mAh battery
fully charges in less than six hours.
Battery is faulty. Replace the battery.
MC67 is not placed correct-
ly in the cradle.
Remove the MC67 from the cradle, and re-insert correctly.
If the battery still does not charge, contact customer sup-
port. The MC67 battery charging LED slowly blinks amber
when the MC67 is correctly inserted and charging.
Ambient temperature of the
cradle is too warm.
Move to an area where the ambient temperature is between
0 °C and 40 °C (32 °F and 104 °F).
Four Slot Battery Charger
Table 12: Troubleshooting The Four Slot Battery Charger
Symptom Possible Cause Action
Battery not charging. Battery was removed from
the charger or charger was
unplugged from AC power
too soon.
Re-insert the battery in the charger or re-connect the charg-
er’s power supply. The 3600 mAh battery fully charges in
less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
Table continued…
144 | Maintenance and Troubleshooting
May 2015 | MN000116A02-A

Motorola MC67 Specifications

General

Brand	Motorola
Model	MC67
Category	Handhelds
Language	English