8 Fault elimination
158 TAPCON® 230 basic 2117246/02 EN © Maschinenfabrik Reinhausen 2012
8.1.6 Other faults
If you cannot resolve a problem, please contact Maschinenfabrik Reinhausen.
Please have the following data to hand:
Serial number
This can be found:
Outer right side when viewed from the front
Info screen (
> Info)
Please provide answers to the following questions:
Has a firmware update been carried out?
Has there previously been a problem with this device?
Have you previously contacted Maschinenfabrik Reinhausen about this is-
sue? If yes, then who was the contact?