Matrix System
®
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4. If under warranty, the repaired or replacement equipment will be returned to the customer
at no charge, freight prepaid. (United Parcel Service Ground is the standard. Overnight
delivery, 2nd Day Air and other fast freight requests are available and will be billed to the
customer.)
5. If not under warranty, the repaired or replaced equipment will be returned to the customer
and the customer will be billed for the repair time and materials.
6. While the repair is in progress, the customer may elect to order a temporary replacement
(loaner) unit. If so, the customer will send a deposit check or elect to accept by C.O.D. a
loaner at the sale price of the loaner unit. After repair and return of the original unit from
MTi, the loaner must be returned for credit. Upon receipt, MTi will reimburse the deposit
amount minus any balance owing. A Visa or MasterCard credit card may also be used to
secure a loaner unit. Consult with an MTi Customer Service Representative for more details.
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