Muratec MFX-2550 - Automatically Printing Journal Reports

4-43
4.6 Document trouble
Mechanical Errors
Symptom Possible Cause Countermeasure
While
feeding a
document
The ADF does not feed the
document.
Thepickuprollerisdirtyorworn
out.
Clean the roller.
Replace the roller.
Thepoweroftheseparation
roller is getting decrease. The
separation pad pressure does
not match the paper quality.
Adjust the separation pressure.
Clean the roller.
The motor is not rotating. Replace the motor.
While
scanning
document
The feeder stops the feed-
ingjobwhilethedocument
is taken into the feeder.
The malfunction of the sensor. Replace the sensor.
Themotorpowerisnotworking
properly.
Replace the motor.
The roller is dirty. Clean the roller.
Therolleriswornout. Replace the roller.
The document is stuck and
getsdamagedwhiletaken
into the feeder.
Foreign objects entered the feed
area.
Removetheobjects.
The paper quality is not acceptable.
The paper shape is not acceptable.
Recommend the customer to use
the document glass.
Sensor Malfunctions
Symptom Possible Cause Countermeasure
While
feeding a
document
Nobeepsoundwhenyou
place the document.
(Thebeepsoundvolume
setting could be OFF.)
DS1 sensor defect
0Press<Setting>,<*>,<2>,<2>todisplaythesensor
input test mode.
1ConrmtheLCDindicationchangesbymovingthe
DS1 sensor.
OFF: No document / ON: Document
2 Check the sensor harness is firmly connected.
3 If the LCD indication does not change, replace the
DS1 sensor.
4 Replace the sensor harness.
5 (MFX-2570 only) Replace the RADF board.
6(MFX-2570only)Replacetheharnessbetweenthe
RADF board and main control board.
7 Replace the main control board.
APS sensor defect
0Press<Setting>,<*>,<2>,<2>todisplaythesensor
input test mode.
1 Confirm that the LCD indication changes by opening
andclosingtheplatencover.
OFF:CoverOpen/ON:Document
2 Check the sensor harness is firmly connected.
3 If the LCD indication does not change, replace the
APS sensor.
4 Replace the sensor harness.
5 (MFX-2570 only) Replace the RADF board.
6(MFX-2570only)Replacetheharnessbetweenthe
RADF board and main control board.
7 Replace the main control board.