How to troubleshoot if I cannot perform the initial ink charge on my MUTOH ValueJet VJ-1628X Printer?
If you cannot perform the initial ink charge on your MUTOH Printer, check if the front cover is open or the media loading lever is raised; if so, close the front cover and lower the media loading lever. Also, ensure the maintenance cover is closed and that all 8 ink cartridges are fully inserted.
Why is printing partially stained or incomplete on my MUTOH Printer?
If printing is partially stained or incomplete on your MUTOH Printer, it could be due to moisture in the media; replace it with new media. If the media bends, use the recommended media or adjust the Vacuum Fan menu if you're using alternative media.
Why are printing lines duplicated or patchy on my MUTOH Printer?
If printing lines are duplicated or patchy on your MUTOH Printer, perform head cleaning to ensure the nozzles are in good condition. Additionally, ensure the head height is not set to “High” or “Mid”; if it is, return it to “Low”.
Why does the media veer during printing on my MUTOH Printer?
If the media veers during printing on your MUTOH Printer, make sure you are using the recommended media and that the media and roll media are loaded correctly.
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