NetComm NL1901ACV - Diagnostics; Connection Diagnostics

NL1901ACV Enhanced Hybrid 4G LTE Gateway – User Guide
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UG01063 v. 1.0 December 2018
© NetComm Wireless 2018
Diagnostics
This page is used to test the connection to your local network, the connection to your DSL service provider, and
the connection to your Internet service provider. You may diagnose the connection by clicking the
Test button or
click the
Test With OAM F4 button. If the test continues to fail, click Help and follow the troubleshooting
procedures.
Note
– Your Internet service provider must support diagnostics features in order for correct DSL diagnostics results.
Diagnostics – Diagnostics
The Diagnostics menu provides feedback on the connection status of the device. The individual tests are listed
below. If a test displays a fail status:
1 Click on the
Help link and follow the troubleshooting procedures in the Help screen that appears.
2 Now click
Rerun Diagnostic Tests at the bottom of the screen to re-test and confirm the error.
3 If the test continues to fail, contact Technical Support.
Figure 117 – Diagnostics – ETH WAN Diagnostic test results
FIELD
DESCRIPTION
Title
The title indicates what service is being tested for the displayed test
results. Types include
ETH WAN Diagnostics
,
Mobile Diagnostics
,
xDSL Diagnostics, etc.
LAN# Connection
PASS
– Indicates the Ethernet connection to your computer is
connected to the numbered LAN port of the gateway.
FAIL
– Indicates that the gateway does not detect the Ethernet
interface of your computer.
Wireless
Connection Test
PASS
– Indicates that the wireless interface from your computer is
connected to the LAN port of the gateway.