Orphee mythic 22 - 9.5 TROUBLESHOOTING

9. SERVICE
REF : M22/UM/EN/014
Page 96/105
Copyright© Orphée SA. All Rights Reserved.
MYTHIC 22
- Remove the o-
ring and replace by a new one or replace the whole
part. Don’t grease the o-ring.
NOTA: The WBC aperture block is marked with a figure 8 on
the ear and with a figure 5 for the RBC.
REASSEMBLY PROCEDURE :
To reassemble the unit, carry out the various operations in the opposite direction.
Place the seal on the aperture block gently not to wound it.
9.5 TROUBLESHOOTING
In any case, if a problem is not solved, call Orphée’s representative.
9.5.1 Analytical problems
PARAMETERS
PROBLEMS
CONDITIONS
SOLUTIONS
WBC
No result
No HGB
Check the lyse level.
Check the right lyse tubing connection to the WBC bath.
Check the valve number 9.
HGB OK
Check the bath wires.
Perform a cleaning cycle and then a bleach cycle if unsuccessful.
Change the aperture block if unsuccessful.
Bad stability
Perform a back flush and a cleaning cycle and then a bleach cycle if
unsuccessful.
Check the level bubble flow in the WBC bath during the run cycle.
Check the reagent and enclosure temperature.
5 DIFF
No result or
bad stability
No HGB
& WBC
Check the lyse level.
Check the right lyse tubing connection to the WBC bath.
Check the valve number 9.
HGB & WBC
OK
Perform a back flush cycle and then a bleach cycle if unsuccessful.
Check the valves number 12, 13, 16 & 17.
Check the reagent and enclosure temperature.
Check the preamp connection wires.
Rejection
*
Check the results on blood smear.
RBC
No result
No HCT & PLT
Check the bath wires.
Perform a cleaning cycle and then a bleach cycle if unsuccessful.
Bad stability
HCT & PLT
Perform a back flush and a cleaning cycle and then a bleach cycle if
unsuccessful.
Check the level bubble flow in the RBC bath during the run cycle.
Check the level bubble flow in the WBC bath during the first dilution.
HGB
No result
Check the led light on
Bad stability
Check if no bubble in the lyse tubing.
Check the reagents and enclosure temperature.
Check the level bubble flow in the WBC bath during the run cycle.
Rejection
Flag INS_H
---
*
Close the door.
Perform a new Start Up cycle.
Perform a new Start Up cycle.