Quantum SPARK 1500 - Page 71

Using System Tools
R81.10.X Quantum Spark 1500, 1600, 1800, 1900, 2000 Appliances Locally Managed Administration Guide|71
Action
Available
From
Description
VPN Debug
Tool
R81.10.10 Opens a popup window, in which you can start a VPN
debug.
Warning - When you use this tool, the CPU load
increases. Schedule a maintenance window.
Notes:
n
The appliance runs the "fw ctl zdebug -
m fw + drop" command.
See the R81.10 Quantum Security Gateway
Guide > Chapter "".
l
Quantum Spark R81.10.X CLI
Reference Guide for 1500, 1600, 1800,
1900, 2000 Appliances > Chapter
"Miscellaneous Commands" > Section
"fw commands".
l
R81.10 CLI Reference Guide > Chapter
"Security Gateway Commands" >
Section "fw" > Section "fw monitor".
n
You can view the kernel debug output in real
time or save it into a plain-text file.
n
When you start a new kernel debug and save
it into a file, the appliance adds a running
number to the default filename (this way, it
does not overwrite and existing debug file).
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The kernel debug stops automatically if the
WebUI session ends.
Procedure:
1. Click the VPN Debug Tool button.
2. Click the Start Debugging button.
3. Wait until you see the line "VPN debugging in
progress".
4. Do not close this popup window (it will stop the
VPN debug).
5. Replicate the VPN issue:
n
Remote Access VPN connection to this
appliance.
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Site to Site VPN connection to / from this
appliance.
6. Click the Stop Debugging button.
7. Click Download File to download the archive with
the required log files.