No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
492 C High voltage power: Image transfer/ paper transfer bias output error
An error signal is detected for 0.2 seconds when charging the separation, image
transfer belt or paper transfer roller.
• High voltage leak
• Broken harness
• Defective image transfer belt unit or paper transfer unit
• Defective HVPS: T1T2 board
1. Input "0V" in the following SP settings:
• SP2-326-001
• SP2-326-003
• SP2-407-001
2. Execute the "Process Control" with SP3011-001.
3. Replace the ITB unit if an SC occurs after the Process Control.
4. Replace the PTR unit if an SC does not occur after the Process Control.
5. Replace the HVPS: T1T2 board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
495 D Toner collection motor error
The machine detects that the waste toner bottle is not set for one second when the
toner collection motor is turned off.
• Toner collection motor damaged
• Disconnect or defective harness
• Defective BCU
1. Check or replace the harness.
2. Replace the toner collection motor.
3. Replace the BCU
4. Check and retry the connecting procedure.
6. Troubleshooting
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