Missing Parts of Images
Symptom Possible cause Necessary actions
Some parts of images are
missing.
Defective PCDU Replace the PCDU.
Defective image transfer belt
unit
Replace the image transfer belt
unit.
Defective paper transfer roller Replace the paper transfer
roller.
Defective fusing unit Replace the fusing unit.
Dirty Background
Symptom Possible cause Necessary actions
Backgrounds of one CMYK
color are too dense.
Defective PCDU Replace the PCDU.
Backgrounds of more than one
CMYK are too dense.color
Defective HVPS Replace the HVPS.
Partial CMY Color Dots
Symptom Possible cause Necessary actions
Unexpected dots of the same
color appear at irregular
intervals.
Defective PCDU Replace the PCDU.
Defective image transfer belt
unit
Replace the image transfer belt
unit.
Defective fusing unit Replace the fusing unit.
Dark Irregular Streaks on Prints
Symptom Possible cause Necessary actions
Unexpected streaks appear at
irregular intervals.
Defective image transfer belt Replace the image transfer belt
unit.
Troubleshooting Guide
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