Image Skew
Symptom Possible cause Necessary actions
Images are skewed Incorrect installation of paper Install the paper correctly.
Incorrect paper guide position Adjust the paper guide
correctly.
• When adjusting the paper
width, use the right side
guide only, with the green
clip. Do not hold
• the left side guide at this
time, or skew will occur.
Defective registration roller Repair the paper feed unit.
Incorrect action of paper
transfer roller
Check the paper transfer roller.
Defective BCU Replace the BCU.
Incorrect installation of paper
tray
Uninstall the paper tray units
and re-install them.
Background Stain
Symptom Possible cause Necessary actions
The reverse side of the paper is
not clean.
Unclean paper transfer roller Clean the paper transfer roller.
Unclean paper path Clean the paper path.
Unclean registration roller Clean the registration roller.
Defective fusing unit Replace the fusing unit.
Troubleshooting Guide
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