Sartorius mc1 User Manual

29
Troubleshooting Guide
Problem … Causes … Solution
No segments appear in the weight
display (19)
—
No line power available
—
The power supply is not plugged in
—
Check power supply
—
Plug in the power supply
The display shows “Err 54” or ”L”
—
The weighing pan (7) is not in place
—
Position the pan
The display shows ”H”
—
The load exceeds the capacity of the
balance
—
Unload the balance
The display (19) briefly shows
”Err 02”
—
The key (20) was not pressed when the
display indicated a zero readout during
calibration
—
The balance is loaded
—
Press the tare control and re-press
the
key
—
Unload the balance
The display (19) briefly shows
”Err 03” or ”Err 04”
—
The balance is in the warmup phase
—
The weighing System is affected by drafts
or vibrations
—
After plugging the balance into line
power, allow for at least 2 hours'
warmup
—
Set up the balance in another area
The special code “C” does not go
out in the weight display
—
The balance is not ready to calibrate or is
in the warmup phase
—
The weighing system is affected by drafts or
vibrations
—
The draft shield door is not closed
—
The port for the below-balance weighing
hanger is open
—
After plugging in the balance using
the power supply, allow for at least 2
hours' warmup
—
Access the menu to select the correct
code for the weighing environment
(see Part III)
—
Check draft shield function and dose
door
Fasten the closing plate to dose the port
for below balance weighing
The special code does not go
out in the weight display (19)
—
None of the keys has been pressed after the
balance was turned on
—
Press a key
The weight readout changes
constantly
—
Unstable ambient conditions
—
Too much Vibration or the balance is
exposed to a draft
—
The door of the draft shield is not
completely closed
—
A draft shield cover is not in place
—
A foreign object is caught between the pan
and the bottom of the weighing chamber
—
The port for the below-balance weighing
hanger is open
—
The sample does not have a stable weight
(absorbs moisture or evaporates)
—
Set up the balance in another area
—
Access the menu to select the correct
code for the weighing environment
(see Part III)
—
Close the draft shield door
—
Position the draft shield cover
—
Remove foreign object
—
Fasten the plate to dose the port for
below-balance weighing
The weight readout is obviously
wrong
—
The balance is not calibrated
—
The balance was not tared
before weighing
—
The air bubble in the level indicator (10) is
not within the circle
—
Calibrate (see pp. 20-25)
—
Tare before weighing
—
Level the balance (see page 11)

Sartorius mc1 Specifications

General

Brand	Sartorius
Model	mc1
Category	Scales
Language	English