7  Maintenance
297
S84-ex/S86-ex Operator Manual
7.3.4
Replacing the Media Feed Roller
You can easily remove and replace a damaged or worn media feed roller.
1 Make sure that the product is in power off 
mode, then disconnect the power cord 
from the AC outlet.
2 Open the top cover.
CAUTION
Open the top cover fully to prevent accidental drop of 
the cover.
3 Turn the head lock lever  clockwise to 
unlock the print head.
CAUTION
• The print head and its surroundings are hot after 
printing. Be careful not to touch it, to avoid being 
burned.
• Touching the edge of the print head with your bare 
hand could cause injury.
4 Pull the feed lock latch  to unlock the 
feed roller and media sensor 
assembly .
The feed roller and media sensor assembly will 
flip open.
5 Loosen the screw  until the bearing 
clamp  is released.
Do not remove the screw.
6 Remove the bearing  from the chassis 
and the shaft of the media feed roller .
7 Pull out the media feed roller  from the 
product and replace it with a new media 
feed roller.