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8 Troubleshooting
310
S84-ex/S86-ex Operator Manual
The notification message, its cause and the countermeasures are as follows:
Notification
No.
Message LED/Buzzer Cause Countermeasure
01
Clean print head
and platen roller
Lights blue.
One short beep.
To clear the error:
Press the
ENTER button.
The set notification
interval has been
reached.
Clean the print head and
platen roller.
Refer to Section 7.2
Cleaning the Print Head
and Platen Roller for
details.
02
Change print head
Lights blue.
One short beep.
To clear the error:
Press the
ENTER button.
The set notification
interval has been
reached.
Replace the print head.
Refer to Section 7.3.1
Replacing the Print
Head for details.
03
Change platen
roller
Lights blue.
One short beep.
To clear the error:
Press the
ENTER button.
The set notification
interval has been
reached.
Replace the platen roller.
Refer to Section 7.3.2
Replacing the Platen
Roller for details.
04
Change timing belt
(gear box)
Lights blue.
One short beep.
To clear the error:
Press the
ENTER button.
The set notification
interval has been
reached.
Contact your SATO
reseller or technical
support center to replace
the timing belt.
05
Change timing belt
(ribbon)
Lights blue.
One short beep.
To clear the error:
Press the
ENTER button.
The set notification
interval has been
reached.
Contact your SATO
reseller or technical
support center to replace
the timing belt.

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