Siemens HiPath 1130 - Round-Robin Distribution of Calls to Agents

Step by Step
Programming an Extension
50
Enter the overflow call destination. This can be a differ-
ent UCD Subscriber Group or an extension.
Enter the next UCD Subscriber Group number
or
Press this key.
Initial state for Programming Mode.
Deleting an overflow call destination
Enter the code for programming.
Enter the UCD Subscriber Group number (790 to 799).
Deletes the overflow call destination.
Enter the next UCD Subscriber Group number
or
Press this key.
Initial state for Programming Mode.
Round-robin Distribution of Calls to Agents
This setting allows you to configure a round-robin type
distribution of calls so each call rings automatically at
the station of the next available agent. If no agents are
logged in, calls are forwarded to an overflow call desti-
nation.
Required: Programming Mode must be active (*95
31994).
Enter the code for programming.
Enter the UCD Subscriber Group number (790 to 799).
or Activate/Deactivate round-robin distribution of calls to
agents:
= To activate (default)
= To deactivate
Enter the next UCD Subscriber Group number
or
Press this key.
Initial state for Programming Mode.
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